Mobile Menu



1300 004 863

Mon-Fri: 8am-5:45pm
Sat: 9.30am-12pm
(branch hours vary)

Hume Connect (phone banking)

1300 551 619


F (02) 6051 3255


E [email protected]

Contact Us


Need a home loan?

Spend time doing what you love, we'll make it easy and come to you.

Book appointment

Fixed Home Loans

Rates From:

Comparison rate*

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

View All

Variable Home Loans

Rates From^

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

View All

Personal Loans

Rates From

Comparison rate*

*Click for important information about comparison rate.

Learn More

Personal Credit Cards

Rates From*

*Interest rate on purchases

View All

Personal Savings

Base Rate
0.55% p.a.

Bonus Rate Conditions apply.

Learn More

The Customer Owned Banking Code of Practice is how credit unions, mutual banks and mutual building societies will deliver on their pledge to always put customers first.

The Code contains 10 promises that outline how they will do this.

Our 10 key promises to you:


  • We will be fair and ethical in our dealings with you
  • We will focus on our customers
  • We will give you clear information about our products and services
  • We will be responsible lenders
  • We will deliver high customer service and standards


  • We will deal fairly with any complaints
  • We will recognise our customers’ rights as owners
  • We will comply with our legal and industry obligations
  • We will recognise our impact on the wider community
  • We will support and promote this Code of Practice

We protect those vulnerable in our communities

Victims of Elder Financial Abuse, domestic violence or mental incapacity can come to us for confidential discussions and support. 

We will connect you with local support services; you just have to ask.

1800 424 079

Domestic and financial abuse.

Warning signs of financial abuse.

  • Making sudden , unexplained changes to financial decisions and habits.
  • Feeling & appearing surprised, confused or even overwhelmed by the decisions being made in branch on behalf of the elderly customers behalf
  • Suspicion a 3rd party or family member is coercing or dictating decisions about money and forcing actions such as withdrawals from ATM’s

Domestic or family violence. 

If you, or someone you know, has been the victim of and experience domestic or family violence, we encourage you to contact 1800RESPECT on 1800 737 732 or at

MensLine Australia are also available to counselling, support and advice on matters of any severity at 1300 789 978 or

Organisation. What they do. Contact details.
1800 RESPECT Free, confidential family violence and sexual assault counselling service. 1800 737 732, 24 hours a day, 7 days a week
Family Relationship Advice Line

Information and advice on family relationship issues and parenting arrangements after separation.

1800 050 321, 8am-8pm Mon to Fri, 10am-4pm Sat
Lifeline Provides crisis support services. 131 114, 24 hours a day, 7 days a week
National Debt Helpline Free information and resources that can help if you're struggling with debt 1800 007 007, 9.30am to 4.30pm, Monday to Friday 
Relationships Australia Counselling services, mediation, and family dispute resolution services 1300 364 277 (call from anywhere in Australia for the cost of a local call)
WIRE Women Victorian free information support and referral service for women, conducts research into women and financial abuse 1300 134 130
Women's Domestic Violence Court Advocacy Services Assistance to obtain legal protection from domestic violence and help with other needs including accessing support services. NSW only. 1800 938 227