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Changes to Verified by Visa Coming Soon

Hume Bank

There will be changes coming to Verified by Visa, making safer and more secure online shopping even easier.

You can enjoy the freedom of shopping online with the extra protection of Verified by Visa.

Verified by Visa is a free service that provides extra protection when you shop online at Verified by Visa merchants using your Hume Visa card.

Currently, all Hume customers who shop online at participating Verified by Visa merchants using a Hume Visa card, provide a password as part of the checkout process.

Access the Verified by Visa landing page here.

What’s changing? 

To ensure your card isn’t being used fraudulently, each time you make an online purchase at a VbV merchant, the Verified by Visa program assesses the risk of the transaction based on a number of factors. This may include certain activity that may seem out of the ordinary such as high dollar value on a purchase, or a retailer that may be considered as a high risk merchant. 

To make it even easier, you’ll no longer need a username or to provide a Verified by Visa password. Instead, you will be asked to confirm simple personal details. 

Unless Verified by Visa detects a certain degree of risk with your transaction, you won’t even notice the program working behind the scenes to protect you. Best of all, you won’t be interrupted on your way to the checkout.


Do I need to do anything? 

All existing, additional card holders and new Visa cards will automatically be registered to be protected by Verified by Visa. All new and existing cards are registered and recognised as Verified by Visa-enabled.

The service is free, so you will be able to start transacting safely, securely and confidently. 

What will appear on my screen when I make a transaction at a Verified by Visa merchant?


Do I need to enter my personal details every time I make a transaction?

For all 'low-risk' transactions, you won’t be required to authenticate yourself when making a purchase. If you are required to enter your personal details, you will see the following screen. 

If you have any questions regarding Verified by Visa please contact us on 1300 004 863.