Hume Bank announces its new local contact centre to compliment its branch and online network.

The contact centre is based at Hume’s 492 Olive Street branch. Customer enquiries will be handled locally over the phone, online and through social media.

The contact centre team will bring relevant knowledge and experience of Hume’s products and services to assist customers in a timely and efficient way. Customers will be familiar with local Hume staff and should expect great service. 

“We continue to build a next generation community banking experience that combines the right access points, technology, products and services along with the best face to face customer service to ensure customers can do their banking with ease where, when and how they wish,” shared CEO at Hume Bank David Marshall.

The contact centre operates from 8am-5.45pm Monday to Friday and Saturdays from 9.30am-12pm. General branch opening hours are 9am-5pm and some of our branches are open on Saturdays from 9.30am-12pm, for a full listing visit humebank.com.au.