Mobile Menu



1300 004 863

Mon-Fri: 8am-5:45pm
Sat: 9.30am-12pm
(branch hours vary)

Hume Connect (phone banking)

1300 551 619


F (02) 6051 3255


E [email protected]

Contact Us


Need a home loan?

Spend time doing what you love, we'll make it easy and come to you.

Book appointment

Fixed Home Loans

Rates From:

Comparison rate*

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

View All

Variable Home Loans

Rates From^

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

View All

Personal Loans

Rates From

Comparison rate*

*Click for important information about comparison rate.

Learn More

Personal Credit Cards

Rates From*

*Interest rate on purchases

View All

Personal Savings

Base Rate
0.55% p.a.

Bonus Rate Conditions apply.

Learn More

Hume Bank welcomes rise in trust for customer owned banking because of Royal Commission

Hume Bank

Recent research supports a continued movement towards credible, strong and viable alternatives to the major banks, such as customer owned banking institutions.

An Essential Media poll has found almost half of all Australians have less trust in the big banks because of the Royal Commission into banking.

At the same time, trust in customer owned banking institutions is on the rise.

The poll found that because of the Royal Commission into banking:

  • 47% have less trust in big 4 banks
  • 18% have more trust in Credit Unions  
  • 17% have more trust in Mutual Banks
  • 15% have more trust in Building Societies

Hume Bank Chief Customer Officer, Andrew de Graaff, said the findings aren’t a surprise. 

“We are not surprised to see trust in customer owned institutions like Hume Bank on the rise in response to the stories coming out of the Royal Commission,” Mr de Graaff said.

“We are seeing in our local community that people want a banking institution they can trust to put them first. Our customers are telling us just how important it is to know where their money is going that’s the exact clarity Hume Bank gives them.

Because of our customer owned model, we are solely customer focused because 100% of profits are used to benefit customers.”

“We support the Own Your Banking initiative launched by COBA earlier in May, and hope to see a continued switch towards Hume Bank as a trusted alternative.”

For more on the poll results visit and join the conversation on social media, use the hashtag 

#OwnYourBanking #HumeBank