Hume Bank welcomes the Royal Commission into the banking and financial services sector.
“Hume doesn’t have the problems of our listed competitors. Our customer owned business model is fundamentally different to the listed banks because our customers are our owners. We only act in our customers’ interest – they are our only stakeholder. This approach is reflected in our market leading customer satisfaction rates” explained Mr. Andrew de Graaff, Hume Bank, Chief Customer Officer.
“We welcome the Turnbull Government’s continuing focus on increasing competition in the banking sector, which is critical to getting better outcomes for customers and levelling the playing field for smaller institutions”.
“Action to promote sustainable banking competition will provide a long-term solution to concerns about the banking market”.
“We are customer owned and always have been. Every year we put over $20 million dollars back into our local economy” said Mr. de Graaff.
As a successful mutual, Hume Bank serves its customers and contributes to economic growth and diversity within the region.