Working with governments and organisations such as utilities online has enabled people to save time and effort. However, criminals are seeking to exploit these relationships to steal money and personal information.
A common method of doing so is to use phishing scams. These scams attempt to trick you into giving out information such as your bank account numbers, passwords/phrases and credit card numbers.
Phishing messages may include logos, disclaimers and other features from the business the message claims to be from. In recent years, many phishing messages have become hard to distinguish from legitimate emails. Phishing scams have also become more sophisticated. For example, spear-phishing scams differ from ordinary phishing scams in that they use detailed information about a business to target its workers.
- When you receive an email, consider who is emailing you and what they are asking you to do. If you are unsure, call the business a suspect message claims to be from, using contact details obtained from a website or other legitimate source.
- Stay ahead of the scam game by regularly reviewing information on the latest scams through the Stay Smart Online website.
- Download My Guide for further information on spotting a scam - My Guide, an Australian Government Initiative from Stay Smart Online is a personal security guide that features tips and techniques to help you stay secure when working, socialising or just browsing online. My Guide also provides a list of organisations that you can report scams, cyber crimes and identity theft.