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Scam Season!

Hume Bank

Tis' the season for a Christmas Scam! At this time of year, scammers are just ramping up, so don't fall victim...

Scammers will say anything to cheat people out of money. Some seem very friendly - calling you by your first name, making small talk, and asking about your family. They may even claim to work for Hume Bank!

If you get a call from someone you don’t know, who is trying to sell you something, asks for personal information (like your credit card or banking details), tells you your computer is infected with a virus, or demands payment for an unknown debt, hang up immediately! It is likely to be a scam.

If you find that you have been a victim of these scams or have provided personal information or banking details, please contact us immediately.

Recent Scams:

"Telstra" Phone Scam

Hume has noted a surge in recent times in the number of customers reporting to have been contacted by phone by Telstra, with the scammer requesting remote access to their computer, and access to their internet banking. Never allow someone to remotely access your computer!

Driving Infringement Scam Notices

Fake Driving Infringement Notices... Scammers are circulating emails that claim the recipient is being fined for a driving infringement and directing them to a link that claims to take users to the relevant documentation. The message incorporates a fake infringement cause, number, date, fine amount and date by which the fine needs to be paid. The email states that it is an automated message and asks the user not to reply. Please do not to click on the link in the email as doing so may infect your computer with malicious software such as spyware or ransomware. You should also delete the email itself.

“QLD/NSW Police” Scam callers

QLD Police provided an alert to all of a current scam in the Gold Coast / Brisbane area. A similar scam was seen in NSW at the beginning of the year. Scammers cold-call victims pretending to be from QLD Police. They tell the victim they need to move their money out of their bank account, as staff at their bank have been identified as being involved in stealing from accounts. They provide details of a safe account to move their money to and advise them that they must not speak to their bank or listen to them if questioned - as the bank staff are involved! If you receive a call, please hang up immediately and telephone your nearest police station!

“Centrelink” Scam callers

The Australian Competition and Consumer Commission (ACCC) is warning people to hang up on malicious callers pretending to be from Centrelink or the Department of Human Services. These fake callers typically claim the recipient is eligible for an increase in their pension or benefits, but must either visit Canberra to fill out a form or pay a fee to have the form sent to them.
The callers typically ask for payment via wire transfer or iTunes cards. ACCC Deputy Chair Delia Rickard says: “To push you into paying this money, the scammer might threaten that you will not receive any further benefits until the situation is resolved.”  
The ACCC said its Scamwatch service had received more than 2,200 reports of the scam since January, with more than $27,000 reported lost. Four individuals had reported losses of $1,000 or more each. This is a significant increase from 2015, where the reported loss was $3,500 from 560 contacts. 


For more information on current phone scams, visit the Scamwatch website.