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SMS Phishing Scams

Hume Bank
17/07/2017

Stay Smart Online has recently received several reports of SMS phishing scams impersonating Australian banks.

Scammers have been reported impersonating the Commonwealth Bank, National Australia Bank (NAB) and the Bendigo bank and it is possible that other banks have also been impersonated.

Phishing occurs when criminals send deceptive messages to try to steal confidential information, such as online banking or credit card details, or other sensitive information that can be used for identity theft or fraud.

They will often impersonate familiar and trusted businesses to increase their chance of success, as in this case where they have impersonated Australian banks.

These deceptive messages can be sent via email, SMS, instant messaging or even social media platforms.

Several different forms of these deceptive messages are in circulation. Some users received an SMS message stating that their account was locked and provided a link to a site where they could verify their details. In other examples, users were asked to verify their login details and personal verification questions for an update.

It’s important to note that these are only examples and other malicious messages are likely to be in circulation.

Hume Bank will never send you a message with a link asking you to confirm or verify your personal banking information.

Be wary of any unexpected message you receive that contains a link for verifying confidential information and don’t click the link.

If you received an SMS message from an Australian bank asking you to click on a link and enter personal details, do not click on the link.

If you have clicked on a link or responded to one of these messages, please contact us immediately.