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Contact

Call

1300 004 863

Mon-Fri: 8am-5:45pm
Sat: 9.30am-12pm
(branch hours vary)

Hume Connect (phone banking)

1300 551 619

Fax

F (02) 6051 3255

Email

E hume@humebank.com.au

Contact Us

Rates

Variable Home Loans

Rates From^
3.79%^*pa

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

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Fixed Home Loans

Rates From:
3.99%pa

Comparison rate*
5.03%pa

*Click for important information about comparison rate

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Term Deposits

100 day special
2.40%pa

Min investment of $5,000+

Learn More

Personal Loans

Rates From
7.95%pa

Comparison rate*
8.13%pa

*Click for important information about comparison rate.

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Personal Credit Cards

Rates From*
11.95%pa

*Interest rate on purchases

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Personal Savings

Base Rate
1.50%pa

Bonus Rate*
0.60%pa

Bonus Rate Conditions apply.

Learn More

Verified by Visa (VbV) is a free service that provides extra protection when you shop online at Verified by Visa merchants using your Hume Visa card.

What’s changing? 

To ensure your card isn’t being used fraudulently, each time you make an online purchase through a VbV merchant, the Verified by Visa program assesses the risk of the transaction based on a number of factors.

This may include certain activity that may seem out of the ordinary such as high dollar value on a purchase, or a retailer that may be considered as a high risk merchant. 

To make it even easier, you’ll no longer need a username or to provide a VbV password. Instead, you will be asked to confirm simple personal details.

Unless Verified by Visa detects a certain degree of risk with your transaction, you won’t even notice the program working behind the scenes to protect you. Best of all, you won’t be interrupted on your way to the checkout.

Do I need to do anything? 

All existing, additional card holders and new Visa cards will automatically be registered to be protected by Verified by Visa. All new and existing cards are registered and recognised as Verified by Visa-enabled.

The service is free, so you will be able to start transacting safely, securely and confidently. 
 

What will appear on my screen when I make a transaction at a Verified by Visa merchant?


 

Do I need to enter my personal details every time I make a transaction?

For all 'low-risk' transactions, you won’t be required to authenticate yourself when making a purchase. If you are required to enter your personal details, you will see the following screen. 

If you have any questions please contact us on 1300 004 863.