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1300 004 863

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Sat: 9.30am-12pm
(branch hours vary)

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1300 551 619

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F (02) 6051 3255

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E hume@humebank.com.au

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0.85%pa

Bonus Rate*
0.25%pa

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Google Pay is the fast, simple way to pay at millions of places - on sites, in apps, and in stores

Add your Hume Bank VISA to Google Pay in a few easy steps

Add your Hume Bank VISA to Google Pay in a few easy steps

Set up Google Pay in a few easy steps:

1/ Download the Google PayTM app from Google Play or the App Store 

2/ Follow the instructions to add a card or another payment method

3/ Verify your card if needed. Then you're all set!

Prefer to do things on desktop? Get set up at play.google.com

<h2 style="color: rgb(250, 80, 80);">Pay with your Android phone in stores</h2>

Pay with your Android phone in stores

Google PayTM works anywhere contactless payments are accepted. Just unlock your Android phone and hold it near the terminal until you see a check mark. You don't even need to open the app.

A better way to pay, by Google

It brings together everything you need at checkout and protects your payment info with multiple layers of security.

Plus, Google Pay makes it easy to redeem loyalty points, manage your cards, and get personalized suggestions to help you save time and money.

 

<p>Google Pay&nbsp;is the fast, simple way to pay at millions of places - on sites, in apps, and in stores.</p>

<p>&nbsp;</p>

Simple

Google Pay is the fast, simple way to pay at millions of places - on sites, in apps, and in stores.

 

<p>With Google Pay, there&#39;s no need to dig for your cards - you can pay quickly and easily with the device that&#39;s already in your hand.</p>

<p>&nbsp;</p>

Quick

With Google Pay, there's no need to dig for your cards - you can pay quickly and easily with the device that's already in your hand.

 

<p>Google Pay&nbsp;protects your payment info with multiple layers of security, using one of the world&#39;s most advanced security infrastructures to help keep your account safe.</p>

Secure

Google Pay protects your payment info with multiple layers of security, using one of the world's most advanced security infrastructures to help keep your account safe.

<h2 style="color: rgb(250, 80, 80);">Hume Bank VISA encrypted and secured by Google Pay<sup>TM</sup></h2>

Hume Bank VISA encrypted and secured by Google PayTM

Google PayTM protects your payment info with multiple layers of security to help keep your account safe.

FAQ's

 

Which devices can I use Google Pay with?

Any Android smartphones and tablets running Android Lollipop 5.0 or above. To make in-store payments, your phone also needs to support NFC (Near Field Communication). To check for NFC, look for it in your phone’s Settings app. You can make in-app payments even if your phone does not have HCE. 

How do I set up Google Pay?

First, download Google Pay from the Google Play Store. Second, you can add an eligible car by snapping a picture or entering your account number manually. If your eligible card is already set up for Google Play, you can simply add that card to Google Pay by confirming a few details. 

Where can I use Google Pay?

You can pay with your Android Phone at hundreds of thousands of merchants. Easily pay wherever contactless payments are accepted or where you see one of these symbols: 

You can also use Google Pay in many of your favourite apps. Just look for the Buy with Google Pay button. You can see the apps that accept Google Pay on the Google Play Store.

How do I use Google Pay?

When paying in-store:
 

  1. Simply wake up your phone. No need to open the app. 
  2. Hold the back of your device near the contacless payment terminal and wait for the blue checkmark. 


When paying within apps:
 

With Google Pay, you can check out in hundreds of apps without having to enter your payment information. Catch a ride, order takeout, or get tickets to that just-announced show with the simple press of a button. 

What payment cards can I use with Google Pay?

Visit Google Pay's website to see a list of eligible payment cards. 

What should I do if I'm having difficulty adding a card?

We're standing by to help. Call us on 1300 004 863

Will I continue to receive benefits and rewards from my credit and debit card company?

With Google Pay, enjoy all the same perks ad rewards you get with your physical cards. Add tickets, loyalty and gift cards, PayPal, and more. Keep track of all your purchases, and even get personalized suggestions. 

How secure is Google Pay?

Google Pay protects your payment info with multiple layers of security, using one of the worlds most advanced security infrastructures to help keep your information safe. Learn more.

What happens if my phone is lost or stolen?

Android Device Manager will help you find, lock, and erase your phone. Also, you can simply search "Find my phone" and Google will show you where it is on a map. There's no need to cancel your credit card.

What is the virtual account number and how do I find it?

Your credit and debit card information are assigned a unique sirtual account number that's used at checkout, so your full card details are never shared with the store. Think of it as a digital stand-in for your payment information. To view the last four or five digits of your virtual account number go to "Card details" or "Transaction details". 

When will I need my virtual account number?

You'll need your virtual account number if you would like to make a return on an item purchased with Google Pay.

How do I return an item purchased with Google Pay?

In most instances, a return should work with Google Pay the same as it would if you had swiped a regular card. The key difference is that instead of the merchant having to swipe your card again you'll have to hold your phone near the payment terminal again to verify the return. Be sure to check that the Card selected in Google Pay is the one that you used for the original purchase. In some cases you may also be asked for the last few digits of your Card number. If this happens, you should provide the last few digits of your virtual account number. To view the last for or five digits of the virtual account number go to "Card details" or "Transaction details". 

Check with your retailer before making the return, as some merchants will require your physical card to process the refund. 

Google Pay allows you and additional cardholders to make payment transactions using an eligible Hume Bank card loaded onto a compatible android device and registered with Google Pay at participating merchants, using a compatible android device.

Google Pay provides you with an additional way to transact on your linked account.

These Google Pay terms apply each time a card registered on Google Pay is used on an android device to access your linked account.

1. Agreement to these Terms and Conditions

You agree that you accept these Terms and Conditions by adding your eligible Hume Bank Card to Google Pay on an eligible Android Device.

These Terms and Conditions apply in addition to:

  • Hume’s Digital Wallet Terms & Conditions;
  • Relevant Account Terms and Conditions available in Hume’s Product Disclosure Statement;
  • Fees & Charges;
  • Terms, Conditions, Fees & Charges for Hume’s Visa Debit Card; and/or
  • Visa Credit Card Conditions of Use.

2. Google Pay provided by Google

Google Pay is provided by Google, not by Hume Bank.

Hume Bank is not liable for the use, functionality or availability of Google Pay, any Android Device or any disruption caused from the availability of contactless merchant terminals or reduced service levels caused by the failure of telecommunications networks.

You must agree to Google's terms and conditions in order to register and use Google Pay.

3. Using your Hume Bank Card with Google Pay

Your Hume Bank Card can be registered with Google Pay to make contactless payments to retailers. It may be used within Google Pay to pay for in-app purchases.

To add your Hume Bank Card, you must follow the procedures provided by Hume Bank. In doing so, we may require you to adequately identify yourself via a variety of mechanisms to authenticate your request to register your Hume Bank Card with Google Pay. If we cannot authenticate your request to our satisfaction or if we suspect that there may be attempted fraud, we may decline the request to add your Hume Bank Card to Google Pay.

Once your Hume Bank Card is registered with Google Pay, you can use your Android Device to authorise transactions on your account.

You need to select Google Pay as the default 'tap & pay' application on your Android Device's settings to transact using Google Pay. In addition, you must have your Hume Bank Card selected as your default card within Google Pay for Google Pay to use your Hume Bank Card when completing a transaction. If Google Pay is the default 'tap & pay' application on your Android Device's settings, you may only be able to pay using Google Pay despite another 'tap & pay' application being open at the time you tap your Android Device at the contactless terminal.

Depending on the dollar value of the transaction, you may be required to undertake the following actions in order to initiate a transaction at a contactless payment terminal:

  • enter your Hume Bank PIN;
  • to have unlocked or awaken the Android Device (please note that for some Android Devices, carrier specific software settings may override Google Pay setting, requiring you to unlock your phone in order to initiate a transaction.

The transaction limits that apply to your Card do not change as a result of your adding your Card to Google Pay.

Google Pay may not work when the Android Device is not within range of a cellular or wireless internet connection. If the Android Device has not had a cellular or wireless internet connection for an extended time there may be a delay before Google Pay works once reconnected.

Google Pay may not be accepted outside of Australia, or at all places where your Hume Bank Card is accepted.

4. Suspension or Termination of Google Pay

Hume Bank may suspend or terminate your use of Google Pay if:

  • your Hume Bank Card is cancelled, blocked or suspended;
  • you breach these Terms and Conditions, or the Terms and Conditions listed under Clause 1.
  • we, Google or a card network provider reasonably suspects fraud;
  • if we are required to do so under any legislation or law, or if required to by a regulatory or government body;
  • if our arrangements with Google regarding Google Pay cease or are suspended; and
  • for any other reason we deem appropriate.

You may remove your Hume Bank Card from Google Pay by following the instructions provided on your device by Google.

5. Data Collection and Privacy

You agree that we may exchange information relating to your Android Device on which your Hume Bank Card is registered and disclose your transaction history to Google in order to facilitate your Google Pay experience.

Google may also use your personal information for different purposes. Please review Google's terms and condition and privacy policies carefully.

We may also exchange your information with other service providers (such as Visa) in order to facilitate any purchase, you initiate via Google Pay.

By registering your Hume Bank Card with Google pay, you are providing consent for your information to be shared with these parties.

6. Hume Bank's Liability

Hume Bank will not be liable for any loss arising from your use of Google Pay to the extent the loss was caused by:

  • Your fraud;
  • Your use of Google Pay or the Android Device in a manner not permitted by Google (for example, by obtaining root access to your Android Device); or
  • Subject to your rights under the ePayments Code, a reduced level of service caused by matters beyond our reasonable control) for example, those caused by third party software and network providers.

It may be possible to make transactions using Google Pay after deleting or uninstalling the Google Pay application on an Android Device. If you no longer wish to use a Hume Bank Card with Google Pay, you should remove the Card from Google Pay prior to deleting/uninstalling the Google Pay application on your Android Device.

You can ensure that your Hume Bank Card cannot be used with Google Pay on your Android Device by:

  • removing the Google account to which the Hume Bank Card was added in Google Pay;
  • undertaking a factory reset of your Android Device; or
  • erasing your Android Device on Android Device Manager.

If you fail to comply with any of the requirements stated in this clause, you are taken to have authorised any transaction that is made using Google Pay on your Android Device and such transaction will not be deemed an unauthorised transaction under the Terms and Conditions listed in Clause 1.

Your Hume Bank Card may also be removed from Google Pay where the Android Device has not been connected to Google’s servers for at least 90 days.

7. Trademarks

Google, Android, Google Pay and associated logos are trademarks of Google LLC.

Google Pay is a trademark of Google LLC.