Yes, all documents uploaded on the DocuSign platform are encrypted so only you and your lender have access to them.
To access your documents, we have implemented a two-step authentication process, using both email and a unique access code. Hume Bank will provide you with your access code.
Once your documents are signed, they will be saved and stored by Hume Bank as per current banking practices. A copy will be available on the DocuSign platform for a short time only in accordance with our retention policies. Your contract will be stored on Hume Bank's own secure systems.