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Product Officer

Are you looking for an exciting opportunity to grow your career in the financial services industry?

Why join us?

  • Be part of a future-focused, dynamic, and community-driven bank
  • Excellent opportunities for career progression and ongoing development
  • Flexible hybrid working arrangements – WFH and office
  • Permanent, full-time opportunity

About the role

As a Product Officer at Hume Bank, you will play a crucial role in contributing to the success of our product portfolio. You will work closely with cross-functional teams to assist in the development, delivery, and maintenance of our market-leading products.

Reporting to the Head of Product, you will enhance our Lending, Transaction and Savings products, working closely with Product Managers to drive initiatives and improvements across our retail and business offerings.

The Product Officer also ensures compliance with governance standards and contributes to various product-focused projects, supporting Hume Bank’s mission to offer fair and accessible banking solutions for its community.

This is a full-time permanent position based at our Head Office in Albury, NSW. Flexible working arrangements, such as Working from Home are available when residing in the Albury area.

What you can expect

  • Assist in the planning, design, and implementation of product solutions aligned with Hume Bank’s strategic goals
  • Monitor and review product performance, ensuring continuous improvement to meet customer needs.
  • Collaborate with Product Managers on projects, product initiatives, and third-party partner management.
  • Conduct market research and competitive analysis to identify customer needs, industry trends, and potential product and pricing opportunities.
  • Ensure compliance with governance and audit standards and assist with disclosure document maintenance.

About you

To be successful in the role, you will have:

  • A relevant qualification in business, marketing or a related field
  • Experience in the financial sector and familiarity with regulated environments (desirable).
  • Critical thinking skills and a passion for innovation and process design
  • Ability to work autonomously and manage stakeholder relationships effectively
  • Excellent communication skills, with a proactive approach to problem-solving
  • Strong research and data analysis capability
  • Ability to work autonomously and manage stakeholder relationships effectively

About Us

At Hume Bank we’ve always believed the future is bright. In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home. Since then, we’ve grown to be one of Australia’s most successful regional banks, receiving awards from Canstar, RateCity, Mozo and Finder, and we still remain 100% customer-owned.

Banking brighter is about more than just banking. It’s about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.

How to apply

IIf you’re as excited as we are about this opportunity to bring your career to the financial services industry, click apply to submit your application or email your application to careers@humebank.com.au. Applications must contain a resume and cover letter outlining your interest in the position.

If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.

Applications close: 11 November 2024

Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.

If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting careers@humebank.com.au

Our process

  • Once the role is closed, we review all applications against the requirements, creating a shortlist for further review.
  • If your application is successful, you may receive an initial screening call to further assess your suitability, before being invited to an interview.
  • We conduct two rounds of interviews, with the first interview being held with the supervisor and a member of our People Team. You may be invited back to a shorter second round interview with the head of the department.
  • The final stage is to compete some quick compliance checks, before (hopefully) receiving an offer.

We are committed to providing all applicants an outcome for their application.