Join Hume Bank.

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

We have an exciting opportunity for a highly competent, ambitious and solutions driven individual to partner with and join the Leadership team at Hume Bank. 

Reporting to the CTO, the Head of IT Services is responsible for providing the business with reliable end to end network infrastructure, services and solutions. You will play a critical role in ensuring that technological infrastructure is fit for purpose, consistently stable, and scalable, to provide the bank with a platform that supports a leading digital experience for our customers and overall positive workplace experience. 

Your key responsibilities will include:

• Manage the end-to-end customer experience of Hume’s core banking and non-core business aligned applications.
• Develop strong partnerships with relevant internal and external stakeholders, including Third-Party service providers and manage service delivery in accordance with service level agreements.
• Manage and monitor the utilisation, capacity and performance of all networks and associated core communications and networking infrastructure.
• Deliver an efficient and well-managed system administration and security function that supports staff and customers, ensuring that IT service staff respond to queries and requests, and are resolving issues effectively and escalating issues as required.
• Work collaboratively across the business to ensure new projects and technology initiatives are effectively transitioned from Project Delivery to operations in alignment with required standards, timeframes, and budget.
• Manage the day-to-day execution of cyber security program of works and services and oversee IT security function and facilitate engagement with management in embedding security in decision making across the business.
• Continually maintain and evolve technical specifications, standards and documentation of network hardware, software, security, monitoring, backup, resilience and DR of network assets.
• Analyse and continuously improve Hume’s technical capabilities and identify opportunities for improved efficiency though technology.
• Effectively lead the IT Services team by providing coaching and mentoring to develop team capability.

About you:

• Strategic thinker with the ability to develop creative and effective solutions, while minimising risks.
• Networking infrastructure and security systems expertise.
• Proficiency with Linus, Unix and Windows operating systems, including desktops and servers.
• Application of Office 365 and Microsoft packages.
• Knowledge and experience with hybrid cloud architectures.
• Cyber security experience.
• Previous experience as a Team Leader or demonstrable experience in people and stakeholder management.
• Experience in managing third-parties and third-party delivered services.
• Strong communication skills and ability to communicate effectively on technical and business issues, both internally and externally.
• Strong technical problem investigation and resolution skills.
• Excellent time management skills and able to plan project initiatives and deliver on time and budget.
• Ability to work under pressure, self-motivated and work autonomously and responsibly.

What’s in it for you?

• An opportunity to work for Hume – a future focused, dynamic and successful purpose driven bank.
• Join a purpose-led organisation with a strong community history and an exciting future.
• Ongoing career development and progression with an attractive salary and employee benefits.

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 26 April 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

An exciting opportunity exists for an energetic and motivated Accountant to join our finance team based in Albury-Wodonga. This position will work closely with the Treasury Manager to support all aspects of the Bank’s treasury operations including liquidity and financial risk management, securitisation operations, bank accounts, treasury reporting and compliance activities. This position would suit an Accountant that is looking to expand their skill set and gain exposure to treasury operations.  
 

Your key responsibilities will include:

• Support the effective management of Hume’s liquidity investment portfolio\
• Support the preparation and maintenance of liquidity forecasting and liquidity reporting.
• Monitor liquidity levels to ensure they are appropriately maintained within policy.
• Support securitisation operations including pool maintenance and associated reporting.
• Contribute to the preparation and composition of relevant Committee papers. 
• Contribute to the operation of financial risk analysis models and reporting of financial risk exposures.
• Maintain an understanding of applicable APRA regulations.
• Assist with Annual Financial Statements.
• Assist with budgeting / forecasting where required.

About you:

• Bachelor of Accounting or equivalent
• CA/CPA qualification (desirable or currently completing)
• Strong organisational skills, with the ability to multitask and effectively manage time 
• Sound understanding of accounting standards and regulatory requirements
• High attention to detail and accuracy 

What’s in it for you?

• An opportunity to work for Hume – a future focused, dynamic and successful purpose driven bank
• Extensive Training with ongoing career development and progression 
• A great employee experience and attractive employee benefits

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 26 April 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

We are looking for a motivated and enthusiastic individual to join our Sales & Service team in the Goulburn Murray region (Wangaratta, Howlong, Corowa & Rutherglen). This is a full time, permanent position.

You will be responsible for understanding our customers' financial goals and aligning products and services through your newly developed knowledge and skills. 

The position is the perfect opportunity for someone with a passion for delivering an unrivalled customer experience to start their career in the Financial Services Industry and gain invaluable skills in a locally based organisation focused on customer service excellence and community partnerships.
 

Your key responsibilities will include:

• Working within our branches to deliver exceptional service to current and potential customers in line with Hume’s policies and procedures.
• Developing and maintaining comprehensive knowledge of our products and services
• Cash handling including accurately processing transactions and end of day balancing 
• Proactively assisting customers with their financial goals and increasing loyalty to Hume Bank.
• Establishing and maintaining effective working relationships with customers and your team alike.
• Actively participating in continuous learning

About you:

• Experienced in and passionate about providing a superior customer experience 
• Skilled in cash handling with an eye for the details and accurate results.
• Established skills and knowledge using computers and Microsoft Office suite of software
• A great communicator and relationship builder with both customers and colleagues 
• Open and willing to learn new tasks while delivering exceptional customer service through different channels
• Enthusiastic and motivated to secure a long-term career with a future focused and dynamic organisation

What’s in it for you?

• On the job training plus enrolment in Certificate III in Business 
• Work for a purpose-led organisation with a recognised brand and strong community values.
• Attractive salary and employee benefits to support a bright career.
• Create great working relationships in a culture that strives for excellence in all that we achieve.

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 3 May 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

We are looking for motivated and enthusiastic individuals to join our Sales & Service team in the Albury-Wodonga region on 12-month, maximum term contracts. 

You will be responsible for understanding our customers' financial goals and aligning products and services through your newly developed knowledge and skills. 

The position is the perfect opportunity for someone with a passion for delivering an unrivalled customer experience to start their career in the Financial Services Industry and gain invaluable skills in a locally based organisation focused on customer service excellence and community partnerships.
 

Your key responsibilities will include:

• Working within our branches to deliver exceptional service to current and potential customers in line with Hume’s policies and procedures.
• Developing and maintaining comprehensive knowledge of our products and services
• Cash handling including accurately processing transactions and end of day balancing 
• Proactively assisting customers with their financial goals and increasing loyalty to Hume Bank.
• Establishing and maintaining effective working relationships with customers and your team alike.
• Actively participating in continuous learning

About you:

• Experienced in and passionate about providing a superior customer experience 
• Skilled in cash handling with an eye for the details and accurate results.
• Established skills and knowledge using computers and Microsoft Office suite of software
• A great communicator and relationship builder with both customers and colleagues 
• Open and willing to learn new tasks while delivering exceptional customer service through different channels
• Enthusiastic and motivated to secure a long-term career with a future focused and dynamic organisation

What’s in it for you?

• On the job training plus enrolment in Certificate III in Business 
• Work for a purpose-led organisation with a recognised brand and strong community values.
• Attractive salary and employee benefits to support a bright career.
• Create great working relationships in a culture that strives for excellence in all that we achieve.

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 3 May 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

Are you a super star Lender looking to join a high energy Lending team based in Albury? Join us and work closely with our customers to fulfil their lending requirements and deliver outstanding results by identifying and matching products that meet customer needs. In addition, you will become an ambassador for Hume Bank in the local region and work to establish and maintain business development and referral networks. 
 

Your key responsibilities will include:

• Establishing great relationships with customers and working with them to provide lending products that best meet their needs 
• Managing the end to end customer experience from application to settlement and beyond
• Building and sustaining a lending pipeline
• Proactive generation and ongoing nurturing of a referral network
• Business development from new and existing clients and external business referrers 
• Active involvement in new opportunity identification by prospecting internal and external networks to grow new business

About you:

• Previous retail lending experience and an inherent customer focus 
• Ability to connect and build strong, genuine relationships 
• You will be highly motivated, self-driven, and operate effectively in an autonomous but supportive environment    
• You have a genuine interest in providing financial solutions to customers 
• Strong business acumen

What’s in it for you?

• On the job training including enrolment in Certificate 4 Credit Management. 
• Work for a purpose-led organisation with a recognised brand and strong community values.
• Attractive salary and employee benefits to support a bright career.
• Create great working relationships in a culture that strives for excellence in all that we achieve.

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 3 May 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

Hume Bank is one of Australia’s leading regional mutual banks, offering a real banking alternative with excellent products, exceptional service and unparalleled convenience.  As a mutual organisation decisions are made on what is best for Hume Bank’s members, customers and the broader community.

The position: 

We are looking for a highly agile, motivated and results driven, Business Analyst to join our Design and Marketing team in Albury.

The Business Analyst will work with both Product and Marketing, assisting in the delivery of innovation projects and activity across the business. This will be working with technical and non-technical teams, creating user journeys and working on end-to-end delivery of projects. 

Working in a data centric environment, the Business Analyst is key to analysing, interpreting and then transforming data into usable insights.

This is a permanent role based at our head office in Albury, NSW with flexible working arrangements if required. 
 

Your key responsibilities will include:

• Use data analytics and insights to make recommendations to key stakeholders to identify and resolve emerging issues.
• Effectively identify and define business needs and problems/issues to enable a feasible solution scope to be developed.
• Assess and document the current state of business to identify and recommend improvements and verification and validation of resulting requirements.
• Determine the effectiveness of proposed solutions including the identification of any associated risks as well as the risk for not implementing the solution.
• Convert business needs into functional designs and lead business stakeholders towards functional design decisions.
• Conducting gap analysis end-to-end on documentation that has been completed.
• Contribute to the design and implementation of standards, procedures, and methodologies to maximise the effectiveness of the product delivery lifecycle.
• Support innovative and creative thinking to test and foster new ideas and concepts and facilitate a way to share these across all areas of the bank.
• Support the virtual delivery team to champion innovation and co-create, play and use a ”fail-fast” and proof of concept approach in their drive for continuous improvement and evolution.
• Using insights and trends to provide advice and guidance to Management and ensure policies and processes within department are best practice so that Hume can anticipate market developments and maintain competitive advantage. 

About you:

• A Bachelor degree in a relevant field
• Experience in business analysis or process improvement 
• Financial Services experience highly regarded
• Experience working in Agile environments, or application of Agile methodology preferable 
• Knowledge of reporting and operational processes, including sound understanding of reporting tools 
• Ability to translate analysis into insights and commentary
• Excellent communication and stakeholder management skills
• Exceptional ability to identify issues and problem solve 

What’s in it for you?

• Join a purpose-led organisation with a strong community history and an exciting future
• Enjoy a great employee experience and attractive employee benefits, with ongoing career development
• Be a key part of the delivery of business innovation, improvement and development, at a really exciting time

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 3 May 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

We have a fantastic opportunity for an experienced Payments & Cards Specialist to the join our Information Technology (IT) team. The Payments and Cards Specialist will assist the Head of IT Services in developing, integrating and supporting the delivery of Hume’s cards and payments projects and compliance objectives. 

The role will focus on the data and integration of key functionality required to process payments and ensure accurate card operation and compliance. Combined with a strong knowledge of these functions, the ideal candidate would have an ability to analyse data, problem solve, reconcile and migrate applications. 

This is a permanent role based at our head office in Albury, NSW with flexible working arrangements if required.
 

Your key responsibilities will include:

• Analysing and continuously improving the digital end-to-end customer experience, payments and card functionality
• Partnering with business units to define, develop and deliver business solutions for payments and cards
• Researching and evaluating new and emerging technologies to assess suitability for the business to adapt to new and evolving trends in transactional banking
• Working with multiple vendors to ensure the adaptable integration of 3rd party applications
• Developing and maintaining internal and vendor developed software to meet the needs of the bank for payments and cards transactions 
• Collaborating with external vendors to migrate/simplify the middleware for our payment technology
• Working collaboratively across all business areas to ensure assigned projects are completed to expectations and timeframes.

About you:

• A bachelor’s degree in information technology or relevant field
• Experience in the delivery of payments and cards systems and a deep understanding of architecture and regulations
• Experience in large complex project environment and ability to run multiple projects simultaneously
• Previous experience in a Business Analyst or Data Analyst role would be beneficial
• Experience working in Agile environments, or application of Agile methodology preferable 
• Ability to execute test scenarios, requirements gathering and production readiness assessments

What’s in it for you?

• An opportunity to work for Hume – a future focused, dynamic and successful purpose driven bank
• Ongoing career development and progression 
• Attractive salary and employee benefits

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 3 May 2021

At Hume Bank we believe in building the long-term prosperity of our customers and supporting goals that benefit our community, not to profit from them. We aspire to support our customers on all of life’s great adventures.

The position: 

We have an exciting opportunity for a highly motivated and experienced Database Administrator to the join our Information Technology (IT) team. The Database Administrator will assist the Head of IT Services in maintaining and enhancing the integration of Hume’s database systems. 

The role will be a key resource between business, business intelligence and technology, analysing and improving the performance and function of our database systems, enabling an always on and always stable data ecosystem.

Proactive identification of opportunities to improve and future-proof the business through optimisation, rationalisation and standardisation to add value to Hume will be a key focus.

This is a permanent role based at our head office in Albury, NSW with flexible working arrangements if required.    
 

Your key responsibilities will include:

• Support and maintain existing databases.
• Document existing database architecture including schema, tables, procedures, and database permissions.
• Analyse and report on database capacity, performance and capabilities.
• Perform and manage database backups and restores.
• Assist in data cleansing, validation and migration.
• Collaborate with external vendors to consolidate and develop our database ecosystem.
• Analyse and continuously improve the performance and reliability of databases.
• Research and evaluate new and emerging technologies to assess database suitability for business needs and future requirements.

About you:

• A bachelor’s degree in IT/Computer Science, Data or similar or equivalent certifications in relevant field
• Demonstrated database development experience including optimisation, relational databases, data analysis, APIs and ETL development for data extracts.
• Experience with Microsoft SQL and MySQL. 
• Experience with SSIS, SSRS (Reports Server), ETL and batch or PowerShell scripting.
• Experience in planning and performance management of database systems and VM’s.
• Experience in consolidating database servers. 
• High level ability to monitor, troubleshoot and resolve database issues.
• Knowledge of database security, backup and recovery, and performance monitoring.

What’s in it for you?

• An opportunity to work for Hume – a future focused, dynamic and successful purpose driven bank
• Ongoing career development and progression 
• Attractive salary and employee benefits

Finally, a little about us:  https://youtu.be/lynBPG9dXUA
 

If you are interested in this fantastic opportunity then we want to hear from you!
 

To apply, please email your application including a cover letter and resume to [email protected]

Applications close: Monday, 3 May 2021