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Get the help you need

Highlights

Changing for the better

My digital wallet is not working

New look cards

New ways to pay

Better and brighter fraud monitoring

New Hume Bank App

Stuff you might need

Interest rates

See all of our great product rates all in one simple place.

Forms & documents

Find the forms and documents you’re looking for.

Ways to pay

Discover all the different ways you can pay online and offline.

Product T&Cs

Take a look at the small print for our products.

Customer care

Explore our promise to customers and how to get the support you need.

Security & scams

Learn how you can protect your banking and how we can help.

Promotion T&Cs

Read the terms and conditions for Hume Bank offers and competitions.

Target Market Determinations

How we craft our products and who they are best suited for.

Questions you might have

Understand your account

Answers to all your burning questions about Hume Bank accounts.

Online banking

Learn how to manage your finances, no matter when or where you are.

Payments & transfers

Everything you need to know about making payments and transfers.

Home loans

Everything you need to know about your Hume Bank home loan.

Credit cards

Your guide to applying for, activating and using your credit card.

Personal loans

All the information you need to make sense of your personal loan.

Manage your cards

A quick cheat-sheet about activating, using and replacing your cards.

Open Banking

What data is available, how it works, and how you can manage your data.

Target Market Determinations

How we craft our products and who they are best suited for.

Loss of a loved one

How we can help you navigate this difficult time.

Still need help?

We’re all about taking care of our customers. If you haven’t found what you’re looking for, please get in touch.

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Tools to help you figure it out

Borrowing power

How much can I borrow?

Home loans

What would my repayments be?

Extra repayments calculator

What would my extra repayments be?

Split loan

How does splitting work?

Stamp duty

How much stamp duty would I pay?

Budget planner

How can I make my money go further?

Savings plan

How long will it take to save?

Term deposits

How much would I earn?

Personal loans

How would my repayments work?

Introductory loan

Estimate your repayments and interest

Loan comparison

Which loan should I choose?

How can we help?

We know banking can be confusing. That’s why we’ve come up with straightforward tips and tools to help get your head around it.

I am...

starting my financial journey

I am...

getting ready to buy a home

I am...

continuing to manage my finances

I am...

wanting to grow my business

Financial advice for every stage of life

No matter where you are in life, your finances play an important role.

That’s why we’ve partnered with Bridges – one of Australia’s largest financial planning organisations – to make sure you have the help you need to achieve your financial goals.

Working together we’ll help you understand your finances and develop a strategy that works for you. After all, who doesn’t want some expert help every now and then?

Get the ball rolling. Call us on 1300 004 863 for a free initial appointment.