Managing accounts

iBank allows you to build your own statement including multiple accounts between a specific data range, known as a "quick statement."

To open a quick statement:

1. Hover over 'Accounts' and select 'quick statement', selecting both a 'start date' and 'to date'.
2. Select the accounts you'd like included from the list, with the option to add multiples by holding down the CTRL key when selecting. 
3. Select display to display the statement. (Optional: click print at the top of the page to print or save the statement).

iBank lets you search transactions between certain times and dates. Allowing you to pinpoint transactions without having to manually search.

To search for transaction:

1. Select the 'account details' widget from the home page.
2. Your recent transactions history will then be displayed through the 'transaction details' widget, click the 'View All' link at the bottom. 
3. Scroll to the bottom of your 'Full Transaction History' and then select 'search'. 
4. Select the parameters needed to get your search as accurate as you need. (Display order, period, transaction type, etc)
5. Select search and view transactions within the parameters you have defined. 

iBank can download copies of your transactions in a format that can be imported by your accounting or spreadsheet software. For hard copies, refer to the eStatements or Quick Statements sections above. 

To download an importable copy of your transactions:

1. Find the Account Details widget on the home page, from there selecting the account you'd like to download from. 
2. The transaction details widget will now list a recent history of your transactions, with a 'Download Transactions' button at the bottom right. 
3. Select a document type that can be imported by your accounting software, refer to your specific requirements document requirements for your software.
4. Select 'From' and 'To' dates.
5. Click 'select' to download the transaction file in the format you specified, importing your file with your designated software. 

Every Hume Bank account can be identifiable by Account Number. 

To view your Account numbers in Hume Bank's App:

1. Press 'My Accounts', then select the 'i' information icon in the top right. 
2. Refer to the Account number columns corresponding with each of your accounts.  

To view your Account numbers in iBank:

1. Hover over the 'Accounts' menu, then select 'Account information'. 
2. Refer to the 'External' corresponding with each of your accounts, starting with '111'.  

iBank allows you to view both the interest charged on your accounts for the previous financial year, as well as interest charged between the current financial year and today's date. 

To review interest earned;

1. Hover over the 'Accounts' menu and select 'Interest'
2. See the lower table for total interest earned/charged for the previous financial year.
3. See the upper table for interest earned/charged since the beginning of the current financial year

Note: Tax may be withheld if you haven't yet provided Hume with a tax file number, if this is the case, total tax withheld will be shown in the "Withholding Tax" column of each table.

This is the limit set on each of your accounts for transfers between your account and another financial institution. This includes future and batch payments, with the default limit set at zero. (Does not include internal transfers, BPAY payment or Cheque payments).

If your limit is set a $2,001 or more, you will require SMS authentication to access iBank. If all signatories don't register for SMS authentication, then your limit will be set to $2,000. For more information on registering for SMS authentication, see 'security authentication'. For logging in information, see 'logging in for the first time'. 

You can apply for a Daily External Transfer limit by calling our Contact Centre on 1300 004 863. 

To increase your Daily External Transfer Limit, call our Contact Centre on 1300 004 863.

By increasing your daily external transfer limit you are also increasing your risk of loss in the event of an unauthorised transaction.