See all articles


It’s not every day you get recognised for the work you do. But thankfully in our case, we’re proud to say it’s almost every year.


Our most recent awards


Featured Awards

Canstar Awards 2024

2024 Mozo Experts Choice Awards

2023 Mozo Experts Choice Awards

Canstar Awards 2023

  • 2023 Outstanding Value Home Lender, Outstanding Value Variable Lender & Outstanding Value Investment Fixed Home Lender

Canstar Awards 2022

  • 2022 Outstanding Value Fixed Home Lender & Outstanding Value Home Lender

RateCity 2022 Gold Awards

  1. Best 3-year Fixed Home Loan for the myBlue Home Loan (Fixed Rate) (Principal and Interest).
  2. Best Investor 3-year Fixed Principal & Interest Loan for the myBlue Investment Loan (Fixed Rate) (Principal and Interest).
  3. Best Investor 5-year Fixed Principal & Interest Loan for the myBlue Investment Loan (Fixed Rate) (Principal and Interest).

Canstar Awards 2021

  • 2021 Customer Owned Bank of the Year – First Home Buyer in New South Wales and Victoria.

Mozo Experts Choice Award

  • Best Value No Annual Credit Card – Value Visa Credit Card

Mozo Expert’s Choice Awards

  • Best Value No Annual Credit Card – Value Visa Credit Card

Canstar Awards 2018

  • Outstanding Value Credit Card (5 Star Rating) – Value Visa Credit Card

Finder Awards 2018

  • Best Comprehensive Car Insurance

Past awards 

The Communicator Awards 2017

  • Website Award of Excellence – General Banking
  • Website Award of Distinction – User Interface
  • Website Award of Distinction – User Experience

Mozo Awards 2017

  • Mozo Experts Choice Award Pocket Money Regular Saver – Clancy Koala Account
  • Mozo Experts Choice Award Travel Debit Card – All Purpose Account

Money Magazine 2017

  • Money Magazine Award for Best Kids Savings Account – Clancy Koala Account

Canstar Awards 2016

Outstanding Value Home loans

  • Home Loans Line of Credit – Property Package

  • Home Loans Fixed Home Loan – Owner Occupied Property Package Residential Fixed

  • Home Loans Fixed Home Loan – Investor Property Package Investment Fixed

Outstanding Value Deposit Accounts Personal

  • Senior – Retirement Account

  • Youth – All Purpose Account

Outstanding Value Credit Cards

  • Low Fee Value Visa Credit Card

Outstanding Value Personal Loans

  • Secured New Vehicle up to 5yrs

  • Secured Term Deposit

  • Secured New Vehicle up to 5yrs

Mozo Awards 2016

  • Mozo Experts Choice Award – Value Visa Credit Card
  • Mozo Experts Choice Personal Loan Awards – ‘Used Car’ and ‘Secured’ Personal Loans

Mozo Awards 2015

  • Mozo People’s Choice Award 2015 – Best Customer Service
  • Mozo People’s Choice Award 2015 – Best Mutual Bank
  • Mozo People’s Choice Award 2015 – Most Trusted Bank

Hume Bank was recognised as ‘Australia’s Best Mutual Bank’, ‘Best Customer Service’ and ‘Most Trusted Bank’ in the 2015 Mozo People’s Choice Awards – the only banking awards judged by customers.

Canstar Awards 2015

Our team work hard to ensure that not only do our customers get the best products, but they also receive exceptional service. It’s because of this that we are able to help customers make rewarding financial choices.

CANSTAR’s star rating system considers a broad range of factors to compare financial products, with 5 star awards given to the very best products Australia has to offer. In 2014, Hume is proud to have been awarded 5 stars for outstanding value in the Credit Cards, Business Deposits, and Business Loans categories while achieving the overall award for the best value Youth Banking and Education program among customer owned banks.

Customer Owned Bank: Youth Banking and Education Award

  • Winning for the fourth time, Hume ranked top for both Junior and Youth profiles, scoring highly for such attributes including its education resources and school banking program, in which 49 local school currently participate. Hume’s Junior Savers Club include tips, tools and games for children and parents. 

Outstanding Value: Credit Cards

  • From 190 cards rated across Australia, Hume’s Visa Gold, and Visa Loyalty (now known as Visa Clear) cards were each awarded 5 stars for outstanding value offered to everyday spenders, while Hume’s Visa Value card was also awarded 5 stars for occasional spender category. 

Outstanding Value: Business loans

  • Considering a range of factors including flexibility, ease of access and price, Hume’s business Line of Credit was awarded 5 stars for outstanding value with only two other institutions offering a similarly rated product nationally. Click here to learn more about Hume’s line of credit and other business finance products. 

Outstanding Value: Business Deposits

  • With 91 accounts reviewed from 44 financial institutions nationally, Hume’s Business account was awarded 5 stars for outstanding value offered to businesses with an average of approximately 40 transactions per month. This award placed Hume’s Business account among the national top 5-10% for its category. 

Murray-Riverina Business Awards 2013

Taking in the cities of Wagga Wagga, Griffith, Albury and the surrounding region, the Murray-Riverina Business Awards celebrate business excellence across a diverse area of NSW. Hume was proud to be awarded with the following.

Excellence in Sustainability

  • The Excellence in Sustainability award recognises businesses that are working to reduce the impact of their operations on the environment and/or provide products and services that have positive environmental outcomes.

Employer of Choice

  • The Employer of Choice award recognises organisations that put in place strategies and initiatives to create stimulating and supportive workplace environments for their employees. These strategies or initiatives must have a positive impact on both employees and the organisation as a whole.

Business Leader – Melissa Sweetland, General Manager Customer Service, Sales and Marketing

  • The Business Leader award recognises the positive contribution made to business by business people and professionals. The award recognises those who demonstrate outstanding entrepreneurial spirit, strategic business direction and innovative ideas, whilst providing inspiration to a new generation of upcoming business leaders.

Regional Finalist, Young Business Executive – Carly Brown, Regional Manager Victoria

  • The Young Business Executive award recognises an inspirational young professional aged between 18-35 years who has built a successful career with an organisation.

Mozo People’s Choice Award: Australia’s Best Building Society – 2012

The Mozo People’s Choice Awards were created to give Australians the chance to have their say on their banking and insurance experience and cast their vote on the country’s best and worst banking and insurance providers.

Customers rate their banking provider on six criteria: overall satisfaction, price, features, customer service, convenience and trust. This year approximately 180 banking providers were rated, across one or more product categories.

Telstra Business Awards – 2012

  • Telstra Regional Business of the Year 2012 (national finalist)
  • NSW Telstra Business of the Year for Medium Business 2012 (finalist)

Hume has been awarded the Telstra Regional Business of the Year, and a finalist for Medium Business of the Year for 2012. Telstra Business awards showcase Australia’s best small to medium businesses, and is an extraordinarily proud achievement for Hume and its customers.

Money Magazine’s Building Society of the Year – 2011

  • Money Magazine’s Bank of the Year 2011
  • Money Magazine’s Bank of the Year 2012 (runner-up)

CANSTAR CANNEX and Money magazine evaluate financial institutions across Australia. These awards recognise the excellent value Hume provides its customers through offering award winning products.

NSW Business Chamber of Commerce Awards – 2010

  • Employer of Choice 2010
  • Employer of Choice 2011 (finalist)
  • Sustainability 2011 (finalist)

Recognises the success of business in the region for a range of categories.