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UPDATES
At Hume Bank, we’re always working to enhance the security of your banking experience. As part of ongoing industry improvements, we’re introducing new measures designed to add an extra layer of protection when making payments.
What’s changing?
In the coming months, you’ll start to see changes to the way you bank including the introduction of Confirmation of Payee (CoP), an initiative of Australian Payments Plus (AP+). CoP is an industry-wide banking service that checks if the account details of the recipient match the account name, BSB and account number you’ve entered, helping to protect you from scams and mistaken payments.
This service isn’t available to Hume Bank customers just yet, however other financial institutions may start to use it, meaning your account details may be used and disclosed for this purpose.
To support this upcoming change, we’ve introduced new Terms & Conditions and updated our Privacy Policy and Product Disclosure Statement. You can review them here:
We’re here to help
There’s nothing you need to do right now, but if you have any questions, we’re always happy to help. Feel free to contact us on 1300 004 863 for more information.
We’re committed to keeping your banking experience safe, simple and secure. Thank you for trusting us.