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1300 004 863

Mon-Fri: 8am-5:45pm
Sat: 9.30am-12pm
(branch hours vary)

Hume Connect (phone banking)

1300 551 619

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F (02) 6051 3255

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E [email protected]

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Rates

Need a home loan?

Spend time doing what you love, we'll make it easy and come to you.

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Fixed Home Loans

Rates From:
2.19%^pa

Comparison rate*
4.04%pa

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

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Variable Home Loans

Rates From^
2.84%^*pa

^Terms, conditions and lending criteria apply *Click for important information about comparison rate.

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Term Deposits

100 day special
1.00%pa

Min investment of $5,000+

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Personal Loans

Rates From
5.95%pa

Comparison rate*
6.16%pa

*Click for important information about comparison rate.

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Personal Credit Cards

Rates From*
11.95%pa

*Interest rate on purchases

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Personal Savings

Base Rate
0.60%pa

Bonus Rate*
0.10%pa

Bonus Rate Conditions apply.

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InfoTrack WebVOI is a remote video solution for verification of identity.

It simplifies the way Hume Bank verifies your identity by allowing you to securely upload copies of your ID documents.

You’ll be able to verify your identity using your smart technology device anywhere, anytime.

 

<p>Verify your identity online, from any smart technology device.</p>

<p>&nbsp;</p>

Easy

 

Verify your identity online, from any smart technology device.

 

<p>Upload your ID documents and complete your verification of identity in less than 5 minutes.</p>

<p>&nbsp;</p>

Quick

 

Upload your ID documents and complete your verification of identity in less than 5 minutes.

 

<p>Secured by some of the world&#39;s most advanced encryption technologies</p>

<p>coupled by 2-step authentication.</p>

<p>&nbsp;</p>

Secure

 

Secured by some of the world's most advanced encryption technologies

coupled by 2-step authentication.

 

FAQ's

What is WebVOI?

WebVOI is a remote video solution used for verification of identity. It simplifies the way Hume Bank verifies your identity by allowing you to securely upload copies of your ID documents.

This technology driven verification is able to assess the ID documents submitted against the Australian Government Document Verification Service to confirm validity. WebVOI also has additional layers of smart technology including facial recognition and video verification which prevent anyone who isn’t you from performing the verification.

Is my information protected?

Yes, all documents uploaded via WebVOI are transmitted and stored in a secure and industry certified private cloud database. When the information is sent to our lending specialists, it is secured end-to-end, and offers the highest level of protection possible.

Learn more about how your data is protected by InfoTrack WebVOI's cloud certification and encryption here. 

How does WebVOI work?

You can verify your identity in a few simple steps.

  1. Click on the link received in your VOI request email
  2. Follow the prompts to have your identity verified. You’ll need a device that can take a pictures and videos. We also recommend having these ID documents handy: driving licence, Medicare card, passport and birth certificate.
  3. Sign the verification of identity declaration.
  4. Once you've submitted, you can close your browser. Our lender has all the information they need and will be in touch if they need anything else.


It’s that easy.

Verify your identity anytime, anywhere.

We’ve integrated WebVOI into our DocuSign process so that you can verify your identity on any device at a time that suits you during your online application.

Your lending specialist will automatically be alerted once you have completed this process, allowing them to progress your application further. If they need further information, they’ll be in touch.

Not ready to go digital?

We understand and you have options. Let your lending specialist know and we’ll organise to have your identity verified in branch.

Just be mindful that your loan application process may take longer as a result.

Need more information? We're a phone call away.

Need more information? We're a phone call away.

If you need more information on WebVOI, or you'd just like to chat further, get in touch with our Contact Centre.

Our staff can help with any questions you might have. We're here to help. 

call us