iBank can be accessed at any time from the button at the top right of every page of Hume Bank’s website. If you scroll up and you'll see it on this page too (but come back, there's more to talk about).
Once you click login, a new window will pop up containing the login page. If it doesn’t, that's generally because a pop-up blocker is preventing it from opening. Easily fixed, just see the trouble shooting tab above for help in allowing iBank as an exception to your popup blocker.
Once you’ve clicked the ‘iBank Login”, you’ll see a page just like this:
Here, you will need to enter your details including your customer number (A unique 5-6 digit number identifying you), your initial password, and your date of birth.
As this is the first time you’ve logged on to iBank, you’ll be required to change your initial password for security, where you'll need to keep your mobile handy for SMS authentication. Choose a password that contains upper and lower case letters, numbers, and a symbol for maximum security. Never choose a password that could be easily attributed to you (such as favourite colour, or sports team).
Once completed, you'll be able to access iBank and Hume Bank's App, using the same login details.