Please visit any Hume Bank branch to obtain a replacement security token or download a Security App directly to your phone by typing http://m.verisign.com into your mobile browser or by visiting your relevant App store. In either case, you must contact Hume Bank to deactivate your current security device before a replacement security token can be issued or a Security App can be activated – please allow 1 working day for this to be processed.
If you have requested a security device to be posted to you, please allow 2 working days for this to be mailed, plus postage time.