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CAREERS
Albury, NSW
A fantastic opportunity to lead the strategic initiatives and ensure compliance across our product suite. Drive operational excellence and innovation in a dynamic environment, shaping the future of Hume Bank.
Why join us?
- Play a key role in our transformation journey
- Be part of a dynamic, future-focused and purpose driven, customer-owned bank
- Work within an inclusive, supportive, and transparent environment
About the role
The Head of Product (HoP) holds a pivotal role in shaping the future of Hume Bank and driving our growth through overseeing the strategic direction and entire lifecycle of our products.
The HoP will be responsible for providing strategic leadership and management of Hume Bank’s product suite, including governance, compliance and ongoing management of our products and services, while actively seeking out opportunities to innovate, ensuring continued business growth.
This position requires someone with strategic acumen and demonstrated stakeholder management experience. As a seasoned leader, the ability to pivot while managing and analysing the product lifecycle, its trajectory, performance, and implementing solutions as needed is essential.
To ensure Hume Bank remains competitive in our continuously evolving market, the HoP must proactively identify product improvements, take ownership of product roadmaps, and collaborate with senior managers to efficiently deliver on roadmap objectives with precision.
This is a full-time permanent position based at our Head Office in Albury, NSW. A part-time, 0.8 FTE, may be considered depending on applicant skill and experience. Flexible working arrangements, such as Working from Home are available.
What you can expect
Reporting to the Chief Innovation Officer, you will:
- Develop and maintain an attractive product set, ensuring Hume Bank remains the bank of choice for our customer segments and the vibrant communities we proudly serve.
- Drive forward product-based strategies tailored to meet the evolving needs of our current and future customers but also ensure sustainable growth that aligns with our financial targets.
- Conduct comprehensive data and trend analysis across current and future products, competitor activity, product portfolio performance and other financial metrics to maintain Hume Bank’s competitive advantage.
- Develop robust business cases with comprehensive customer insights and financial analysis, guaranteeing a product roadmap that sustains our competitive edge.
- Adhere to the bank’s risk tolerance parameters in all operations.
About you
To be successful in this role, you will have:
- Demonstrated experience in senior product development and product governance roles
- Exceptional communication, interpersonal and stakeholder management skills
- Strong leadership skills and demonstrated ability to engage cross-functional teams
- Process improvement experience, including data led decisions
- Outstanding time management and organisational skills
- Tertiary qualifications in business, marketing, finance, or related discipline (desirable)
About Us
At Hume Bank we’ve always believed the future is bright. In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home. Since then, we’ve grown to be one of Australia’s most successful regional banks, receiving awards from Canstar, RateCity, Mozo and finder, and we still remain 100% customer owned.
Banking brighter is about more than just banking. It’s about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.
How to apply
If you’re a proven leader excited to progress your career in the financial services industry, click apply to submit your application or email your application to careers@
If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.
Applications close: 29 April 2024
This is a full-time permanent position based at our Head Office in Albury, NSW. A part-time, 0.8 FTE, may be considered depending on applicant skill and experience. Flexible working arrangements, such as Working from Home are available when residing in the Albury area.
Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting careers@
Our process
- Once the role is closed, we review all applications against the requirements, creating a shortlist for further review.
- If your application is successful, you may receive an initial screening call to further assess your suitability, before being invited to an interview.
- We conduct two rounds of interviews, with the first interview being held with the reporting manager and a member of our People Team. You may be invited back to a shorter second-round interview with the head of the department.
- The final stage is to complete some quick compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants with an outcome for their application.