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Update: Since publishing this article, there have been further changes to cheque books.
You can read the latest information by clicking the link below.
Article: Cheque book replacements will no longer be issued
To align with the Australian Government’s plan to transition away from cheques, we will be taking proactive steps starting from the 2nd of December 2024.
What does this mean for you?
From the 2nd of December 2024:
- Replacement cheque books will no longer be issued automatically and
- Bank cheques will no longer be available via iBank
- New accounts opened will no longer have an option to access a cheque book
If you need a bank cheque or a new cheque book for an existing account, simply request one by visiting one of our 15 branches or calling our Contact Centre at 1300 004 863.
How we’ll help
We understand changes like these may feel challenging, but we’re here to support you every step of the way.
Our team is ready to assist you navigate your payment alternatives so you can continue managing your finances seamlessly.
What you can do today to prepare
Consider how often you use cheques and explore alternative payment methods that may better suit your needs. If you need help finding alternatives, you can always reach out. Our friendly staff are available to help you explore options and answer any questions.
Call 1300 004 863 (Monday to Friday, 8 am to 5:45 pm, or Saturday, 9:30 am to 12 pm) or visit one of our 15 branches.
Why is this change happening?
In alignment with the Australian Government’s plan to phase out cheques entirely by 2030, Hume Bank is supporting customers in transitioning to modern, more efficient payment methods.
We appreciate your understanding as we make these changes. Thank you for being a valued Hume Bank customer.